Best Practise
How should festival and event organisers use data to drive and optimise their marketing campaigns
Read Time
June 21, 2022
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The bedrock of our offering, our award-winning ticketing platform has been built with you and events of all types and sizes in mind.
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Events serviced globally
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Tickets sold
We’ve been working hard to make sure Event Genius is the most complete and COVID-ready platform on the market, helping you reassure your fans and staff, reduce contact and deliver safer events.
Your branded unified shop to sell tickets, reserved seating, travel packages, cashless credit and other extras for any event, any size. Set up and start selling through your website in minutes or work with us to build a brand new website from scratch.
Sell with Festicket and Ticket Arena and present your events to millions of new event goers and music lovers around the globe every month.
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Effective and simple to use. Manage your events, view sales data, traffic sources, audience demographics and much more through our mobile-friendly dashboards.
Our intuitive self-service platform gives you the freedom to analyse real time data, build events, manage allocations and guestlists and truly own your events’ digital presence.
The answer to track and trace for events. A brand new post-purchase customer flow that allows you to collect all the attendee data you need to carry out compliant and thorough track and trace procedures.
Learn moreWhether you’re selling tickets for tens of thousands of arena seats or a few hundred at an independent venue, our mobile-first reserved seating functionality is built for social distancing, provides a great customer experience and boosts conversion rates.
Offer attendees the option to spread the cost of their order across monthly installments and activate Pay with friends to encourage group bookings.
Our unified shop is multilingual, available in multiple currencies and accepts payment methods of all types including Apple and Google pay, PayPal, SOFORT and more.
FesticketLive provides you with customised live streaming pages to present gigs, concerts, workshops, digital panels and more to your audiences, all behind a secure paywall.
Sell tickets on the door with our recently improved Box Office POS. Support multiple payment options, take integrated card payments and print tickets and receipts in an instant.
Different events call for different tickets. Sell everything from tout proof mobile app and wallet tickets to physical paper stock and accreditation.
Secure, fast and reliable across both iOS and Android platforms. Hand-held, table-top and self-scan options for all your onsite ticketing and access control needs.
Find out moreSophisticated upsell automations during and post checkout
Create hidden ticket links and discount codes for loyal fans
Dedicated Account Manager
Customer support call centre
Customer support live web chat
Physical ticket printing and dispatch
On site box office management
Equipment hire
Staff training sessions
“This deal signifies our trust in the Event Genius by Festicket team and platform. It’s great to be able to partner with one supplier for ticketing, travel, accommodation, cashless payments, access control and more. We believe this is the best way to improve the festival experience for our fans; the Event Genius by Festicket platform covers everything.”
Jason Jennings, Director - Afro Nation Portugal
"It’s been refreshing to work with a single supplier that could offer us everything we needed. By being able to provide us with an integrated solution that covers online ticketing, access control and cashless payments, our fans have only needed to create the one account and we’ve been able to see incredibly detailed insight into our audiences spending habits that we could have only dreamed about a few years ago."
Stu Butterworth, Director - Annie Mac presents Lost & Found Festival
“This deal signifies our trust in the Event Genius by Festicket team and platform. It’s great to be able to partner with one supplier for ticketing, travel, accommodation, cashless payments, access control and more. We believe this is the best way to improve the festival experience for our fans; the Event Genius by Festicket platform covers everything.”
"It’s been refreshing to work with a single supplier that could offer us everything we needed. By being able to provide us with an integrated solution that covers online ticketing, access control and cashless payments, our fans have only needed to create the one account and we’ve been able to see incredibly detailed insight into our audiences spending habits that we could have only dreamed about a few years ago."
Event Genius has proved to be a reliable and flexible partner, continually seeking ways to adapt its technology and reporting infrastructure to meet our requirements.
"We've been working with Event Genius for our ticketing since 2016 and lots of our restaurant partners have subsequently also turned to them for their own ticketing needs. Our festival consists of 100+ events and our needs aren't always straight forward but the self-serve platform and the great team at Event Genius make the process simple and straightforward for us every year."
“Festicket have been a major contributor to the Ultra Europe success story throughout the years. They have sent over 30,000 travellers to our festival over the last few years and have continued to support the event with their unrivalled marketing and tailor made booking system”
Tell us about your events and discover how Event Genius will help you deliver unforgettable experiences from the moments tickets go on sale, until the music stops.
